There is a saying in Japan, “Rich people make no enemies.” They know well that fighting is disadvantageous because they understand that temporary fits of anger or emotion does not benefit them but understanding it calmly has merit. Even if the persons may be unpleasant, they may help you in the future. So do not close the possible doors. It is also important to note that those who hold anger in them tend to have health problems such as hyper tension, high blood pressures, heart attack, headache, abdominal pain, insomnia, depression, and so on. It is not necessary to be closely associated with such individuals, but showing consistent kindness, mercy and affection, which in time, change people as if it melts the ice. Sometimes this can take years or decades, but such efforts do not go unnoticed by the ones approached. Sending gift (it does not have to be expensive), greeting, saying kind words or giving what they need time to time are like burning coals on their heads, because their anger is not justifiable. Responding those with anger and hatred to kindness allow them to realize that there were no good explanation for bad emotions. In time all of us face situations to need kindness of others because of sudden strain in life.
If you intend to be CEOs, be prepared to deal with those with disagreement, dishonesty, anger and hatred. Because human beings are imperfect, we must deal with people’s imperfection, including your own imperfection. Here are some exercises to train your mind.
Exercise #1 List the name of those whom you may have offended or be offended and the relationships have gone sour. Recall what happened and write the incident down with the best of your knowledge.
Exercise #2 Think of the best kind words to tell the person you can think of no matter how offensive and indignant the situations may have been. If you wish to do so, you can even write to the person via any communicative means. If you didn’t think of any meaning for doing so now—just imagine, dealing with the public requires to do so sometimes when things go wrong. Bursting out with bad emotions, you will later regret for not even taking good command on your own feelings. Maintaining calmness has more merit than regret.