Wonderful World Pulse Volunteers!
I have been so lucky to have the opportunity to volunteer in the World Pulse office and become a member of this great community. As part of my role I have been looking at Community Listening and what are some of the best practices. These best practice ideas have been developed out of my own personal experiences on the website and what were some of the things that I did that other community members really appreciated and responded to. Attached is a best practices document for Community Listeners with some tips and tricks on how to make meaningful comments. I hope you enjoy and please comment on what are some things that you find affective that I have missed or not included in the list.
Sincerely, Alyssa Rust