Resource Exchange


RFA: Awareness and Training in Digital Financial Literacy for Utility Providers and Customers in Zambia

Ana Isabel Paraguay
Posted October 20, 2021 from Brazil
Expired on October 30, 2021
United Nations Capital Development Fund (UNCDF) logo
United Nations Capital Development Fund (UNCDF) logo

UNCDF and the Ministry of Finance in Zambia have partnered with India-UN Development Partnership Fund to empower thirty thousand (30,000) women and youth in Zambia with increased access and usage of utility and digital financial services.

The project aims to contribute to the development of an inclusive digital economy, reaching poor populations in Zambia through leveraging digital payments in the utility sector, specifically energy, water, and sanitation.

UNCDF in Zambia is supporting digital solution providers, three mobile network operators (MNOs), energy service providers and water and sanitation service providers and is seeking to partner with at least two (2) education technology or civil society organizations to Design and implement digital financial literacy campaigns:
a) On making digital payments via the translated USSD mobile money menu in 4 major Zambian languages of Nyanja, Bemba, Lozi, and Tonga for two (2) energy, two (2) water & sanitation service providers, and their customers;
b) On making digital payments for water via water kiosks with Automated Water Dispensing machines for two (2) water & sanitation service providers, and their customers;
c) On making digital payments for electricity for two (2) energy service providers, and their customers.

Utilize This Offer

Applicants must be legally registered in Zambia.

Selected organizations will be working on the above focus areas with the aim of improving the utility service providers, and their customers’ abilities, knowledge, skills, behaviors, and autonomy to meaningfully access and use digital services.

Ultimately, the goal should lead to increasing the adoption and usage of utility services and digital payments.

Applicants may apply independently or in a consortium, provided that the consortium has a pre-established partnership before submitting the proposal.

UNCDF will provide up to 60,000 USD in grant and technical assistance to at least two (2) candidates trough a Performance Based Agreement.

The current deadline for submission is 23:59 ETD time of 31 October 2021 trough UNCDF e-investment platform.

For more information, please visit

Comments 4

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Ana Isabel Paraguay
Oct 20
Oct 20

Friendly reminders:
1. Find and analyze open and closed grants opportunities that interest you. Try to discover:
• what they have in common, and
• how you can think ahead / plan to apply = increase your chances of success!
2. Gather or update paperwork (certificates, attests, statements, resumes, etc.) and information usually required by calls such this one;
3. Write - baby steps... - and discuss a project draft, to validate within your group the priorities of the proposal(s) and to train your grant writing skills as well;
4. Do not wait to find a call and then start writing your proposal / project. Start NOW!
5. Do visit regularly the World Pulse website to make customized searches for grant opportunities. How?
a) Click on the Menu (left upper corner);
b) Type the name of your country in the search area (blank space); click enter;
c) Click on Filters;
d) Click on Resource;
e) Browse the results (opportunities) that will show up, by chronological order of posting;
6. Spread the word about your failures and achievements in grant requests. Yes, tell these stories too... They will enlighten and inspire your network;
7. Share the opportunities that do not apply to you but can interest others;
8. Instead of copying this posting in order to share it, please forward the link of this page. Hence more people will get to know World Pulse, this website and/or its Resource section.
Best regards,
Ana Isabel

Joshua Oyedele
Oct 21
Oct 21

Thanks for sharing

Ana Isabel Paraguay
Oct 21
Oct 21


Jill Langhus
Oct 22
Oct 22

Thanks, Ana.