Find a good business process.....

I am working with a group in Kenya called the Power Women Group. This is a group of 15 women affected by HIV and who are constantly trying to fight the stigma within their community. One of the ways they fight HIV stigma is through supporting themselves. They make amazing crafts such as beaded animals, necklaces, scarfs etc. and sell them to make a living. By doing this they are an example to the community and are disproving the stigma that someone with HIV is “useless”.
Right now I am trying to connect the women with local store in my town to their amazing crafts. To do this I went to a local store and showed them both pictures and examples of some of the crafts they could order. One store brought $200 dollars’ worth of crafts. I was so excited and emailed the order to the Power Women Group.
I received the package yesterday and quickly opened it. In the box was not the same order I had sent to the Power Women. I laughed because I did not expect to get a perfect order due to past experience. But, if I am going to connect them with more stores I need to find a feasible process. The process must be simple enough for the women to understand and effective for large amounts of orders.
I think the problem is that the women do not have a computer in their work shop. They live in the Slums of Kibera and only have access to a cyber café far away. So by the time they read the order and go back to the shop they do not remember the order! Does anyone have any suggestions?